Ashgate House is able to care for the needs of both male and female service users who have a formal diagnosis of Dementia, denoted on registration by the Care Quality Commission (CQC) as category DE and DE/E. The Home is registered to care for people requiring Personal Care and also those requiring Nursing Care. 

 

A Pre-Admission assessment is carried out prior to all admissions into Ashgate House. This is necessary to ensure that the Home is fully aware of the particular expectations and needs (including equipment) of each individual and gives staff the opportunity to assess the effects of that admission upon existing service users. Where the Home considers the admission to be appropriate, a visit to view the envionment and meet the staff team may be arranged. Families often choose to visit prior to an admission, this ensures that everyone involved can view the home and have input into the admission. 

 

Within four weeks following admission, a review usually takes place. This meeting may include the service users, family members, staff and a representative from the Local Authority (Social Worker). This meeting is to ensure that all parties are happy with the placement and care received. 

 

Where possible, service users will retain their own GP and, if appropriate, continue to attend their usual Optical and Dental practices. Where people have moved away from their GP catchment area, a new GP is provided locally. If service users are unable to attend their usual Dental and Optical practices, the Home will arrange for these services to be provided by domiciliary services. A Chiropodist provides services at the Home every six to eight weeks. 

 

The Home does not accept people on emergency placement.